PAYMENT

No-refund complaints soar with Covid

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When the UK imposed its first coronavirus lockdown on 16 March, some consumers found they couldn’t get their money back for services they had paid for but were no longer […]

How safe is e-money?

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Earlier this month, the governor of the Bank of England made it clear that customers of electronic money (e-money) firms are less protected against a corporate collapse than customers of […]

ECB is preparing for digital euro

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The president of the European Central Bank (ECB), Christine Lagarde, says Europe is falling behind in the global money race and may soon launch a new digital version of the […]

UK fractures EU fintech consensus

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In 2000 the European Union published its first electronic money directive—showing remarkable foresight about the potential future growth of digital payments. Europe’s early introduction of comprehensive rules for e-money has […]

Risks lurk in fintech sector

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Wirecard’s collapse raises questions about the future growth of the financial technology sector. Do no harm—the pre-paid card If you’re in search of financial products that harm consumers, you don’t […]

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