Author: Paul Amery

No-refund complaints soar with Covid

When the UK imposed its first coronavirus lockdown on 16 March, some consumers found they couldn’t get their money back for services they had paid for but were no longer […]

How safe is e-money?

Earlier this month, the governor of the Bank of England made it clear that customers of electronic money (e-money) firms are less protected against a corporate collapse than customers of […]

UK fractures EU fintech consensus

In 2000 the European Union published its first electronic money directive—showing remarkable foresight about the potential future growth of digital payments. Europe’s early introduction of comprehensive rules for e-money has […]