{"id":7360,"date":"2023-03-16T16:17:11","date_gmt":"2023-03-16T16:17:11","guid":{"rendered":"https:\/\/newmoneyreview.com\/?p=7360"},"modified":"2023-07-03T16:42:47","modified_gmt":"2023-07-03T16:42:47","slug":"fca-warns-on-fintechs-risks-to-customers","status":"publish","type":"post","link":"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/16\/fca-warns-on-fintechs-risks-to-customers\/","title":{"rendered":"FCA warns on fintech risks"},"content":{"rendered":"<p>The Financial Conduct Authority (FCA) today warned that some financial technology (fintech) firms present an \u2018unacceptable risk of harm\u2019 to customers and to the broader financial system as a result of inadequate safeguarding and risk management practices.<\/p>\n<p>The warning came in a <a href=\"https:\/\/www.fca.org.uk\/publication\/correspondence\/priorities-payments-firms-portfolio-letter-2023.pdf\">\u2018Dear CEO\u2019 letter<\/a> from Matthew Long, the FCA\u2019s director of payments and digital assets, to the heads of UK payments firms and electronic money (e-money) institutions.<\/p>\n<p>Earlier this year the <a href=\"https:\/\/www.altfi.com\/article\/10344_chancellor-jeremy-hunt-wants-to-turn-the-uk-into-the-worlds-next-silicon-valley\">UK Chancellor, Jeremy Hunt, said<\/a> he wanted to turn the UK into \u2018the world\u2019s next Silicon Valley\u2019. Hunt called out payments firms Monzo and Revolut specifically as \u2018shining examples\u2019 of the UK\u2019s \u2018world-beating\u2019 fintech sector.<\/p>\n<p><strong>FCA warning follows SVB collapse<\/strong><\/p>\n<p>The FCA\u2019s warning comes six days after the failure of Silicon Valley bank, which was followed by a bailout by US authorities of all the bank\u2019s depositors, including a large number of US venture capital and fintech firms. Many of these firms had left deposits at the bank far in excess of the $250,000 limit guaranteed by federal deposit insurance.<\/p>\n<p>According to the FCA, the risk of customer harm from fintechs is being heightened by the tightening economic conditions and the cost-of-living crisis.<\/p>\n<p>In today\u2019s letter, the FCA highlighted what it saw as specific problems in fintechs\u2019 safeguarding of client money.<\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2020\/09\/22\/how-safe-is-e-money\/\">Fintechs are not banks and customer funds held with a UK payment or e-money institution are not covered by deposit insurance<\/a>.<\/p>\n<p>In July 2020, the FCA published new guidance requiring any e-money or payment firm that conducts a regular financial audit also to conduct an annual audit of its safeguarding arrangements.<\/p>\n<blockquote><p>\u201cWe are not being consistently informed of adverse findings\u201d<\/p><\/blockquote>\n<p>However, last week I <a href=\"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/07\/no-clarity-on-revolut-safeguarding\/\">reported that many fintechs were not doing so and the FCA was failing to keep tabs on compliance with its own rules<\/a>.<\/p>\n<p>\u201cSome firms have not yet appointed [safeguarding] auditors and we are not being consistently informed of adverse findings or the actions being taken to address them,\u201d the FCA said today.<\/p>\n<p><strong>New requirements for fintechs and their auditors<\/strong><\/p>\n<p>A fintech firm, the FCA said in its new letter, should appropriately document its process to identify safeguarded funds and undertake internal and external reconciliations at least once a day to ensure that those funds are \u2018adequate and not excessive\u2019.<\/p>\n<p>It should ensure, the FCA went on, that the accounts in which safeguarded funds are held meet the regulator\u2019s requirements and are supported by the appropriate documentary evidence.<\/p>\n<p>Fintechs should also maintain appropriate records to enable an insolvency practitioner to identify the customer to which the funds it holds relate, the regulator said.<\/p>\n<blockquote><p>Many fintechs, the FCA said, do not have adequate wind-down plans<\/p><\/blockquote>\n<p>Henceforth, the regulator said, fintechs\u2019 auditors and the firms themselves should notify it of any lapses in safeguarding.<\/p>\n<p>\u201cA firm\u2019s auditor is required to tell us if it has become aware in its capacity as an auditor that, in its opinion, there is or has been, may be or may have been, a breach of any requirements imposed by or under the Payment Services Regulations or Electronic Money Regulations that is of material significance to us. This includes a breach of the safeguarding requirements and the organisational arrangements requirement,\u201d the FCA said.<\/p>\n<p>\u201cFirms should notify us in writing without delay if in any material respect they have not complied with or are unable to comply with safeguarding requirements.\u201d<\/p>\n<p><strong>Not ready to wind down<\/strong><\/p>\n<p>The FCA also sounded a warning about fintechs&#8217; preparedness to go out of business. UK fintechs and banks are supposed to write wind-down plans to document what would happen if they did so.<\/p>\n<p>However, many fintechs, the regulator said, do not have adequate wind-down plans, and those it has received often appear over-optimistic about the time it would take to wind a firm down, contain insufficient detail and fail to consider the appropriate triggers for winding down and the likely costs that would be borne by clients.<\/p>\n<p>The FCA noted that \u201cmacroeconomic conditions remain challenging and many firms are unprofitable and reliant on external funding for survival\u201d.<\/p>\n<p><strong>No submission requirement or deadline\u00a0<\/strong><\/p>\n<p>However, the FCA did not specify a date by which safeguarding audits should be completed. It also failed to require that firms\u2019 safeguarding audits be filed with it as a matter of course or disclosed to the public.<\/p>\n<blockquote><p>The central bank set a July 31 2023 deadline for Irish payments and e-money firms to send it a safeguarding audit opinion<\/p><\/blockquote>\n<p>This approach contrasts with the approach taken by Ireland\u2019s central bank.<\/p>\n<p>In January, <a href=\"https:\/\/www.centralbank.ie\/docs\/default-source\/regulation\/industry-market-sectors\/payment-institutions\/dear-ceo-letter-supervisory-findings-and-expectations-for-payment-and-electronic-money-firms.pdf?sfvrsn=408d981d_3\">the Central Bank of Ireland published its own \u2018Dear CEO\u2019 letter<\/a> on what it saw as safeguarding deficiencies in many Irish payments and e-money firms.<\/p>\n<p>The central bank set a July 31 2023 deadline for Irish payments and e-money firms to send it a safeguarding audit opinion, along with a board response on the outcome of the audit.<\/p>\n<p><em><a href=\"http:\/\/eepurl.com\/du6eTr\">Sign up here<\/a> for the New Money Review newsletter<\/em><\/p>\n<p><em><a href=\"https:\/\/blubrry.com\/newmoneyreview\/\">Click here<\/a> for a full list of episodes of the New Money Review podcast: the future of money in 30 minutes<\/em><\/p>\n<p><span style=\"text-decoration: underline;\">Related content from <em>New Money Review<\/em><\/span><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/11\/revolut-blocked-large-friday-withdrawal-says-vc-firm\/\">Revolut blocked large Friday withdrawal, says VC firm<\/a><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/07\/no-clarity-on-revolut-safeguarding\/\">No clarity on Revolut safeguarding<\/a><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/11\/silicon-valley-bank-run-depegs-usdc\/\">Silicon Valley bank run depegs USDC<\/a><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2021\/01\/21\/revolut-faces-an-existential-choice\/\">Revolut faces an existential choice<\/a><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2023\/03\/15\/well-revolut-that-to-you\/\">\u201cWe\u2019ll Revolut that to you\u201d<\/a><\/p>\n<p><a href=\"https:\/\/newmoneyreview.com\/index.php\/2020\/09\/22\/how-safe-is-e-money\/\">How safe is e-money?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Financial Conduct Authority (FCA) today warned that some financial technology (fintech) firms present an \u2018unacceptable risk of harm\u2019 to customers and to the broader financial system as a result [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6432,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1013,1012,1054,1026,1014],"tags":[2203,1189,1315,1329,1804],"class_list":{"0":"post-7360","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-account","8":"category-exchange","9":"category-featured-2","10":"category-latest-slider","11":"category-payment","12":"tag-dear-ceo","13":"tag-fca","14":"tag-fintech","15":"tag-revolut","16":"tag-safeguarding"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - 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